Last January I had the fun experience of being made to wait 5 hours for the next flight to Perth because I missed the check in deadline by 1 minute. Qantas out did themselves this Christmas.
We all flew to Brisbane on Christmas night, arriving about midnight. Unfortunately one of our bags did not. It appeared at the time that another passenger with an almost identical bag had taken mine in error, leaving his behind. There followed 2 weeks of repeated phone calls and several visits to the Brisbane airport trying to get answers about where my bag was, and trying to get them to contact that passenger. The day after I got back to Perth, I got a call from one of the coach places inside Brisbane airport saying my bag had just been handed in (apparently intact). That same day as my bag was discovered in Brisbane, Simon flew in to Perth (he had a different flight from Harrison and me), with his luggage and a jogging stroller. It almost defies belief, but THE STROLLER DID NOT ARRIVE!!!! So now we had TWO pieces of missing luggage to be delivered. Thankfully they are both now at home, and I can hardly wait to get home tonight and make sure that everything that should be in the bag is there.
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