We’re still off the air... Our phone (and broadband) has been dead for 2 weeks, and isn’t likely to be fixed until at least Saturday. Part of the problem (IMHO) is that Telstra owns the infrastructure, while AAPT provides our “service”. Telstra won’t talk direct to me as I’m not their customer, but they have to identify and fix the fault. So my communication goes via AAPT, and I’m sure gets muddled in the process. Even getting a phone service when we moved was a lesson in telecommunications competition policy. Optus point blank refused to give us a service because they had no control over how much Telstra would decide to charge them for line rental. Makes me feel all warm and fuzzy about the previous government’s decision to privatise all of Telstra, including the infrastructure...
All this means that we can’t log in and check email at home, or pay bills online, or talk to friends or family easily (our house is in a bit of a mobile black hole, and unless you stand perfectly still in a particular spot with your right arm outstretched, your mobile connection drops out... plus of course, it’s expensive to talk to Qld on a mobile).
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